Cookie Policy
Bluestone98
At Bluestone98, we are committed to protecting your privacy and handling your personal data with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us through our website, communications, and services.
By using our website or engaging with Bluestone98, you agree to the practices described in this policy.
Who We Are
Bluestone98 is a creative web design, branding, and digital agency with studios in Harrogate, London, and Edinburgh. We work with clients across the UK and internationally to deliver digital solutions and creative services.
For the purposes of data protection law, Bluestone98 is the data controller of your personal data.
If you have any questions about this policy, please contact us at:
Email: hello@bluestone98.com
Website: www.bluestone98.com
What Personal Data We Collect
We may collect and process the following personal information:
-
Name, company name, and job title
-
Contact details, including email address, phone number, and postal address
-
Project details, enquiries, and communications
-
Information collected through our website (including IP address, browser type, and cookies)
-
Any other information you voluntarily provide when contacting us, subscribing to newsletters, or using our services
How We Collect Your Data
We collect personal data through:
-
Website contact forms and enquiry submissions
-
Direct email communications and telephone calls
-
Client onboarding processes
-
Networking events and referrals
-
Analytics tools and cookies on our website
How We Use Your Personal Data
We use your personal data to:
-
Respond to your enquiries and communicate with you effectively
-
Provide our services and manage client relationships
-
Send updates, newsletters, or marketing communications (only where consent has been given)
-
Improve our website, services, and user experience through analytics and feedback
-
Comply with legal obligations and protect our business interests
Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:
-
Consent – where you have given clear permission for us to process your data
-
Contract – where processing is necessary to fulfil our service agreement with you
-
Legal obligation – where processing is required by law
-
Legitimate interests – where processing is necessary for our business interests (such as responding to enquiries or marketing communications), balanced against your rights
How We Store and Protect Your Data
We take appropriate technical and organisational measures to secure your data and protect it from unauthorised access, loss, or misuse. These include:
-
Password-protected systems and restricted access controls
-
Secure servers and encrypted data storage where applicable
-
Regular data backups and security monitoring
-
Training our team on data protection best practices
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties where necessary to:
-
Deliver our services (e.g., secure hosting providers, CRM systems)
-
Process payments securely
-
Comply with legal requirements
Any third-party service providers are required to respect the confidentiality and security of your data and act in accordance with data protection laws.
Cookies and Website Analytics
Our website uses cookies and analytics tools to improve user experience, monitor website performance, and understand visitor behaviour. Cookies are small text files stored on your device.
You can control or disable cookies through your browser settings.
For more information, please view our Cookie Policy.
Your Data Rights
Under data protection law, you have the right to:
-
Access the personal data we hold about you
-
Request correction of inaccurate or incomplete data
-
Request erasure of your data (“right to be forgotten”)
-
Object to or restrict processing of your data
-
Request the transfer of your data to another service provider
-
Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at info@bluestone98.com.
Links to Other Websites
Our website may contain links to external websites. Please note that this Privacy Policy applies only to Bluestone98. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy statements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We recommend that you review this policy regularly.
Last updated: 24 April 2024
Contact Us
If you have any questions about this policy or how we handle your personal data, please contact:
Email: hello@bluestone98.com
Website: www.bluestone98.com
If you are unhappy with how we have handled your data, you also have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.